Don’t take Pain-killer When You are Getting a Labor-pain in Business

Pain killers give you relief from pain, for whatever reason it is, but it masks the real problem and ‘possibilities’ for lasting solutions. I see it as a norm than the exception in pharma...
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Challenges of drying bottom line in Pharma, what is your say?

He was visibly stressed, looked alone amidst a huge rush in the airport. ‘”Can I sit here”? I hesitantly requested to remove his laptop bag occupying the only empty seat near boarding...
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Customer Centricity – The Intimate Differentiator

Hi, I am a customer experience professional with a particular interest in healthcare, pharmaceuticals and bioscience industry. As a community member of the 'Customer Experience Professional...
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